Privacy Policy

Welcome to SkateGearPro! We’re stoked you’re here, and we take your privacy as seriously as we take our gear quality. This Privacy Policy explains how Rollerblade Shop (“we,” “us,” or “our”) collects, uses, shares, and protects your information when you visit skategearpro.com (the “Site”).

1. Who We Are

SkateGearPro is your go-to online shop for high-quality skate gear, including adult scooters, complete skateboards, decks, inline skates (for both men and women), and stunt scooters. Based at 4369 Thomas Street, Arlington Heights, US 60004, we ship worldwide (except some Asian countries and remote areas).

2. Information We Collect

When you ride with us, we may collect:

• Personal Information: Name, email, shipping address, payment details (processed securely through our payment gateways)
• Order Details: Products purchased, order history, preferences
• Technical Data: IP address, browser type, device information
• Usage Data: How you interact with our site (pages visited, time spent)
• Communication Data: Emails or messages sent to our Rider Support team

3. How We Use Your Information

We use your data to keep you rolling smoothly:

• Process orders and deliver your gear fast
• Provide customer support when you need it
• Improve our products and website experience
• Send order confirmations and shipping updates
• Detect and prevent fraud (we take security seriously)
• Comply with legal requirements

4. Data Sharing & Disclosure

We don’t sell your info to third parties. We only share when necessary:

• Payment Processors: To complete transactions (Visa, MasterCard, JCB, PayPal)
• Shipping Providers: To deliver your gear worldwide
• Legal Requirements: When required by law or to protect our rights
• Service Providers: Companies that help us operate our business (under strict confidentiality agreements)

5. Data Storage & Security

We protect your data like we protect our gear – with top-notch security:

• 256-bit SSL encryption on all transactions
• Secure servers with limited access
• We never store full payment details after processing
• Regular security audits to keep our systems tight

Data is stored as long as needed for business purposes or as required by law.

6. Your Rights

You’ve got control over your data:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request removal of your data (where applicable)
• Opt-Out: Unsubscribe from marketing emails
• Complaints: Contact us or your local data protection authority

7. Cookies & Tracking

We use cookies to make your experience smoother than a fresh set of bearings:

• Essential Cookies: Keep your cart intact and process payments
• Analytics Cookies: Help us improve our site (anonymized data)
• Marketing Cookies: Show you relevant gear (you can opt-out)

You can manage cookie preferences in your browser settings.

8. International Data Transfers

Since we ship worldwide (except some areas), your data may be transferred internationally. We ensure all transfers comply with applicable data protection laws.

9. Children’s Privacy

Our gear is for riders of all ages, but our website is for users 13+. We don’t knowingly collect data from children under 13 without parental consent.

10. Changes to This Policy

We may update this policy as we grow. The latest version will always be posted here with the updated date.

11. Contact Us

Now that you know how we handle your data, get back to what matters – choosing your next setup and getting out there to shred!